Frequently Asked Questions

If you prefer not to showcase your design or use it for personal references, we’re ready to sign an NDA to protect your rights.

We offer 24/7 friendly customer support on weekdays. For deadline adjustments, we can explore faster delivery and potentially work on weekends.

• Designing Tools: Photoshop, Sketch, Adobe XD and Figma
• Frontend: HTML5, CSS3
• Content Management Systems(CMS): WordPress, Drupal, Joomla
• WordPress Page Builders: Elementor, WPBakery, Divi, Oxygen and other Page Builders
• Templates: Dreamweaver Template, Email Template, Server Side Template
• Email Software Integration: MailChimp, Campaign Monitor and Others
• Ecommerce websites (Shopping Cart): Magento, Shopify, PrestaShop and WooCommerce
• Custom Development: Php, Ruby On Rails, and other frameworks
• Javascript: NodeJs, AngularJs, ReactJs, Vuejs and others

• Web design or marketing agencies looking to turn designs into live websites.
• Freelance designers needing fast and efficient coding for Adobe XD/Figma pages to high-quality, cross-browser compatible markup.
• Programmers requiring CSS for WordPress, Joomla, Magento, Zen Cart themes, and shopping cart solutions.

We welcome designs in Adobe XD, AI, PSD, Sketch, Figma, PNG, and PDF formats. If using online tools like Adobe XD or Figma, share a development link with downloadable assets.

We test each project in various web browsers to ensure it functions properly and is compatible with all of them.

• Google Chrome (desktop and mobile)
• Safari (desktop and mobile)
• Edge (desktop)
• Firefox (desktop)
• Opera (desktop)
• Microsoft Edge
• Safari iPhone (latest 2 generations)
• Safari iPad (latest 2 generations)

If you need compatibility with browsers like IE10 or IE11 or specific devices, please mention it when placing your order.

Absolutely, we take care of everything from design to a live website. Also, if we handle Design+HTML+Integration, installing the website on your server is always free.

Yes, we can update it as per your requirements.

Certainly not. Our team of skilled developers manually codes everything with precision, guaranteeing flawless HTML and CSS.

If you have specific ideas for how your website should look on mobile and tablet devices, feel free to send us separate designs. If not, we’ll use your desktop design as a reference and ensure it looks good on mobile and tablet screens.

We always keep track of the latest in JavaScript and continually expand our knowledge to provide optimal solutions for our clients.

We’re adaptable to use your preferred CSS framework and are skilled with popular ones like Bootstrap, Bulma, Tailwind, and Foundation. Just inform us of your preference when requesting a proposal, and make sure your designs match the chosen framework’s grid.

We primarily use the Bootstrap framework. Around half of our clients prefer it, and we manage about 5-10 projects per month using Bootstrap.

Once you select your coding package and complete the payment, we’ll begin. The start time varies based on your chosen package. For instance, with a Premium order, we initiate work immediately, even on weekends.

Selecting the best CMS is challenging as all open-source options excel in features, functionalities, robustness, and programming architecture. However, based on project needs, we can recommend the most suitable CMS. While an overall best is hard to determine, we can identify the best CMS platform for a specific project.

WordPress is the favored CMS for many clients, and we’re experts in it. However, our developers can seamlessly work with any other CMS of your choice. As core developers, adapting to new or unfamiliar CMS or blog software is not a problem; we can quickly understand and learn to work with it.

Sure. To install the theme on your server, we require the following information:

• FTP or SFTP credentials, including the host, username, password, and target directory
• The URL address of the new installation
• MySQL database login credentials, including the hostname, username, password, and database name

Certainly, we provide a service that includes uploading products and adding product descriptions, among other tasks. The cost depends on the specific requirements.

The duration varies based on your needs. More complex tasks like script work, lengthy pages, or plugin customization take longer. Typically, a static website with 5-10 pages requires 5 working days.

We usually launch sites from Monday to Thursday, excluding holidays, with a minimum 1-day notice. While site files can be sent on Fridays, please be aware that we do not handle migrations on Fridays. This is because we are closed on weekends to address any post-launch emergencies or issues. However, for premium orders, we are available to work on weekends.

We’re experts in creating themes from the start, beginning projects with our lightweight framework. We think using pre-made themes isn’t the best option for most clients.

We take privacy seriously. Your site won’t have our branding, and we promise strict confidentiality. Due to non-disclosure agreements (NDA), we can’t showcase all our WordPress work. But, if you’d like to see our projects, send us an email. We’ll provide access to demo sites for you to check out.

Absolutely, we’re here to assist you, even years after your project is finished.

Yes! If you selected Advanced Custom Fields (ACF), we’ll provide a link for you to check and approve the HTML, CSS, and JavaScript before starting WordPress development. If you opted for Elementor or another drag-and-drop page builder, we directly proceed with WordPress development without separately creating HTML.

Advanced Custom Fields is a user-friendly plugin for WordPress that makes dashboard updates easier. We provide the ACF Pro version for free if you choose it for WordPress conversion. However, ACF doesn’t have a drag-and-drop page building feature, and you can’t design directly in the browser. For that kind of interface, we recommend using Elementor.

We’re skilled and have practical experience (from previous projects) with the following page builders:

• Elementor Pro
• Divi Builder
• WPBakery
• Beaver Builder
• Themify Builder
• Oxygen Builder
• SiteOrigin
• SeedProd
• Thrive Architect
• WP Page Builder
• Visual Composer
• Bricks Builder
• Brizy Page Builder

We aim to limit the number of installed plugins. However, the specific ones we use may vary across projects. Certain plugins are commonly used but not necessarily in every project.

• Advanced Custom Field (ACF Pro)
• Gravity Forms, Forminator, or Contact Form 7
• Elementor Pro
• Fly Dynamic Image Resizer
• Safe SVG
• Post Duplicator
• Yoast SEO

Certainly! Your WordPress site will load quickly with a well-optimized design, efficient coding, and performance enhancements, ensuring an excellent user experience.

Absolutely, we’re really good at using media queries to make email templates that look great on any device.

Sure! Our team of email experts is skilled at turning your design files (PSD, Figma, XD) into email templates that look great on any device, ensuring users have a fantastic experience.

Our email conversion service is completely compatible with these email clients:

Desktop

• AOL Mail (Chrome, Explorer, Firefox)
• Gmail (Chrome, Explorer, Firefox)
• Hotmail (Chrome, Explorer, Firefox)
• Outlook.com (Chrome, Explorer, Firefox)
• Yahoo! Mail (Chrome, Explorer, Firefox)

Mobile

• iPhone
• Android

We use efficient methods and strive to complete the project within a single business day. However, the timeline might vary depending on your specific needs.

We take design files in PSD, Sketch, Figma, and Adobe XD for converting them into email templates.

Yes! Our email templates are designed to work smoothly on the Gmail mobile app. They are responsive and function well not only in Gmail on mobile but also in desktop, native mobile, and web email clients.

Originally, our company was founded with a primary focus on website design. Over the subsequent years, we extended our services to incorporate a dedicated team specifically for HTML and email conversions.

Certainly! Our skilled professionals create top-notch email templates that are retina-ready, high-quality, and fully responsive across various devices, guaranteeing an exceptional user experience.

We follow agile methods and aim to complete the project within one business day, though the timeline may vary depending on your specific requirements.

We test our email templates on real devices and use the Litmus.com platform. If you need Litmus screenshots, there is an extra cost as it is a paid service with limited preview options.

Yes, we offer personalized discounts depending on the project’s complexity. For big projects, you can get substantial discounts and adjusted delivery times. Just send us your design previews, and we’ll review them to provide a discounted price based on your designs and needs.

Absolutely, we can make professional email signature templates that are ready to use. These templates are crafted to make a great impression on your readers and subscribers.

To begin the project right away, use the fixed price in our order form. If you need a personalized quote, share your designs for a free estimate.

Copy and paste the template into Mailchimp’s email designer. Swap out the needed sections with merge tags.

Certainly! We’re able to set up your email template in your MailChimp account. Our smooth integration ensures your template is all set for use in your MailChimp email campaigns.

Our email coders use a special “hybrid” technique to make sure the email looks good on different screens, providing the best user experience. The design changes based on the screen size, working well in both dark and light modes.

A web development subscription or coding service with a subscription means you can assign coding tasks to a dedicated coding agency through a regular fee. Usually, with a monthly or yearly subscription, you get unlimited access to services like Design to HTML or WordPress development.

When you join our web development subscription, you open the door to endless coding options. Our team quickly starts working on your projects, providing efficient and thorough support.

No formal agreements, just a monthly subscription.

We offer various payment methods. You can make payments through PayPal, credit cards, or wire transfer directly to our bank account.

Hiring a developer from freelance platforms or agencies can now be quite expensive, sometimes exceeding $100,000 per year. It’s also getting harder to find reliable talent in these areas. Another challenge is if you hire a web developer and later need WordPress or e-commerce solutions, you have to hire another developer. However, with our subscription, you can use our entire team for all your needs. This means you get a variety of skills and expertise without the hassle of hiring multiple individuals for different tasks.

After you’ve confirmed your subscription and made the payment, we’ll send you a link to access the Slack project management tool. Once you accept, our project manager will set up your account and dashboard. We’ll finish this entire process within the next 24 hours.

After signing up, you can add multiple coding requests to your list. We will address these requests sequentially. As per the subscription plan, we manage only one project at a time.

Yes, you can hire a dedicated developer based on your timezone, but this option comes with an additional cost. The commitment required is a minimum of two months for full-time engagement.

Originally, our company was founded with a primary focus on website design. Over the subsequent years, we extended our services to incorporate a dedicated team specifically for HTML and email conversions.

Reasons to Hire a Web Developer:

• Collaborate with skilled programmers.
• Versatility in cutting-edge programming languages.
• Proficient in high-quality development.
• Affordable rates fitting your budget.
• Developers function as your dedicated in-house team.
• Retain full control over your project’s lifecycle from inception to completion.

Unfortunately, we don’t provide a free trial due to the nature of our work. You can explore our capabilities by ordering a fixed-price project on our order page. If you’re pleased with the results, you can then opt for our unlimited subscription plan. We hope this suits your needs.

No need to worry! We are committed to continuing the coding process until you are completely satisfied, ensuring that the final outcome meets your expectations and requirements to the fullest extent.

As we aim for top-quality work, we don’t provide refunds. Yet, our commitment is to ensure your full satisfaction. You can ask for as many revisions as needed to fine-tune the content until it aligns with your requirements. For more information, refer to our terms and conditions.

Your monthly subscription will renew automatically every 30 days. If you wish to cancel, simply contact us at support@webdesignstudio.com. Please note that your subscription will end at the conclusion of the ongoing period, and you won’t incur charges for the subsequent payment cycle post-cancellation.

Absolutely, we always prioritize keeping your client data and information safe and secure as part of our policy.

Yes! We provide a live link to the website for your testing. Once you are happy and have completed any revisions, we then send you the code.

You can pay with Visa, MasterCard, DISCOVER, American Express, and Diners Club through PayPal. You don’t need a PayPal account for this. We also accept direct bank transfers. If you’d like to arrange a bank transfer, please email our billing team at support@webdesignstudio.com for assistance.

You get a straight 20% discount on your second project whether you submit it at the same time or in the future.

Absolutely, we regularly have promotions happening throughout the year, and you can check our website for the current offers. Additionally, if you place a second order with us, you get a flat 20% discount on your order. For school, college, NGO, and charity websites, we provide a special 25% discount.

While our prices might be a bit higher than some competitors (though not the highest), it’s because we focus on providing top-notch code and excellent customer service. Clients often discover they save more in the long run by choosing our services and avoiding potential time-consuming issues.

Sure! If you ask, we’ll give you an invoice for any payment you make to us, whether it’s through PayPal or wire transfer to our bank.

We have a straightforward 4-tier payment policy:

100% Advance Payment:

• If you prefer us to work directly on your server, receive regular updates, or get the final files immediately after completion without waiting for payment approval, you’ll need to make a 100% upfront payment.

Orders Less Than $100 USD:

• or order values less than $100 USD, we kindly request the full payment in advance.

Orders Between $100 and $500 USD:

• If your order value is between $100 and $500 USD, a 50% upfront payment is required.

Orders Over $500 USD:

• For orders exceeding $500 USD, a 75% upfront payment is required.

It’s not a must. Usually, projects are straightforward, and we can grasp complex requirements through emails. However, if either of us feels that the requirements are intricate and need discussion, we’re open to having a call at a time that suits you.

For HTML projects, we’ll send you the first completed and tested page for your feedback. After that, we’ll share additional pages as we finish them.

Once the WordPress development is done, we’ll quickly provide you with a link to your project and the required login details.

Certainly! We’ll design the layout using PSD or Sketch app for the desktop version. Afterward, we’ll send it to you for approval. Once you’re satisfied, we’ll proceed with the conversion process.

Absolutely, we offer agency rates based on the project amount. We have various percentage levels, and you can enjoy benefits depending on the amount range.